How to Send a Kajabi Certificate of Completion?

You’ve built your Kajabi course. You’ve mapped the modules, uploaded the videos and set the assessments. But there’s one final step to take—delivering the Kajabi certificate of completion.

Most Kajabi creators try to issue certificates through manual emails, PDF downloads or complicated workarounds. But none of these methods scale or look great.

In this article, we will discuss three possible ways to send a Kajabi certificate of completion: through Kajabi’s built-in options, Zapier automation, and the simplest approach - via Certifier-Kajabi native integration. Let's explore them one by one!

Build high-quality Kajabi certificates in under 10 minutes

The standard template from the Kajabi editor looks plain and leaves almost no room for customization. Fonts, colors and layouts stay fixed, so the result feels generic—hardly the finish you want for a premium learning experience.

The Certifier version tells a different story. You pick a template, drop in your colors and logo and send a credential that looks and feels like a natural extension of your brand. Better yet, the process takes minutes.

Why Certifier stands out:

White-label credentialing—choose from a broad gallery and match branding.

Automated email delivery—send certificates right after a learner passes an assessment or completes a course.

One-click share to LinkedIn—every certificate sits in a digital wallet, ready for public proof of achievement.

Renewal reminders—set expiry dates and trigger alerts so learners can keep credentials current.

Ready to see how quick the setup can be? Jump right into the quick tutorial.

To get a better understanding of both methods, let's first take a look at them at a glance.

Method 1: Issue certificates of completion using Kajabi built-in tools

Kajabi makes it possible to send certificates of completion through a built-in certificate feature. You can turn it on in your Kajabi course creation settings.

However, the core layout and structure of the Kajabi certificate of completion remain fixed. While you can change text fields, images, and background, you cannot fundamentally alter the arrangement of elements or choose from multiple layout templates within Kajabi itself. There is essentially only one certificate design, with limited options for visual customization.

To issue certificates using Kajabi built-in tools, follow these steps:

Step 1: Open the Products tab

Head to the Products tab in your Kajabi dashboard. Pick the course you want to issue a certificate for. This works for all Kajabi courses, including mini-courses, coaching and full programs.

Step 2: Access the Certificates tab

Once inside your course product, you’ll see tabs like Outline, Customize, Offers, Customers, Certificates and Settings. Click Certificates.

Flip the switch that says “Provide certificates for this course.” This allows Kajabi to track when a student completes 100% of the course—and automatically send the certificate upon completion.

Step 3: Customize the certificate

Kajabi gives you a few fields to adjust:

Title: “Certificate of Completion” or a custom phrase

Subtitle: Add a line like “For successfully completing this online course”

Recipient line: Kajabi fills in the student’s name automatically

Course title: Kajabi automatically pulls the information for this field from your existing product title

Optionally, you can add the course completion date, certificate serial number or set an expiration date (if your course requires renewal). All these are available as toggles in the certificate customization tab.

Step 4: Upload a logo (optional)

If you’re looking to turn your course certificate into a branded experience for learners, Kajabi lets you upload a custom logo. The recommended size is 640x640 px.

Once you upload the logo, click Save. It preserves all the settings you made with Kajabi advanced automations. At this point, you can also use the Preview option to see how your Kajabi certificate of completion comes together—and tweak its elements if needed.

Step 5: Customize the email notification

Kajabi will send an automated email to the student when they finish the course. To edit the email template for sending a certificate of completion, select Email Templates in the Certificates tab.

You can:

Use a pre-filled email template for sending a certificate of completion

Customize the subject line and body text

Use liquid tags like {{member.full_name}} or {{product.title}} to personalize the message

Click Preview or send a test email before saving

Step 6: Save and preview

Select Save. Then click on the eye icon to preview the final look of your certificate.

Method 2: Auto-issue and deliver Kajabi certificates natively (recommended)

Native Kajabi-Certifier integration is one of the easiest ways to automatically issue and deliver your credentials straight from Kajabi, with no middleware in between. This integration works in a very simple way:

Here’s how to do this step by step:

Step 1: Create a credential template

This integration issues credentials from a template, so you need to build that first. Log in to Certifier or sign up for a free account. Go to the Credential Templates tab and click Create Credential Template.

Give your template a name that matches your Kajabi course creation structure—or reuse an existing template if applicable. Then click + Create Certificate Design.

Choose a template from Certifier’s library of over 2,000 designs. Select one with clear space for:

Student name

Kajabi course title

Completion date

Issuer name or logo

Customize the certificate content and design

Start editing the template to match your brand and Kajabi certification goals. Add your:

Organization name

Logo

Course type

Remove anything unnecessary. If your course includes Kajabi assessments, consider including this information on the certificate.

Certifier’s editor lets you fully control how your certificate reads. Use formal phrasing and clear formatting. Edit the text fields as you wish.

Insert signature fields, certificate ID numbers and QR codes. These add validation to your certificates. They are useful when learners share their credentials on LinkedIn or include them in their resumes.

Just like this, your design is ready, and every shared certificate bears your brand. It's a brilliant marketing opportunity for your Kajabi courses. Now, keep the template ready, you’ll select it in Step 6.

Step 2: Create a Kajabi API key

Certifier needs permission to see who finishes your course, and an API key is how Kajabi grants it. Keep in mind that Kajabi’s Public API comes with the Pro plan or as an add-on, and only the account owner or a subowner can create keys.

In Kajabi, go to Settings and open Public API

Click Create User API Key

Name the key, for example “Certifier”, and select the account user. This user needs access to the site you plan to connect

Allow read access to contacts, contact tags, courses and sites

Click Create, then copy both the API key and the API secret. You’ll paste them into Certifier in Step 4

Step 3: Tag learners when they finish the course

Kajabi tells Certifier that a learner is done by adding a tag, so the next job is to set that tag up:

Create a tag named after your course

Go to Products, open your course and open its final lesson

In the Automations section at the bottom of the lesson editor, click Add Automation

Name the trigger and confirm it points to that lesson, then save the trigger

Click Then and choose Add a tag, select the tag you created and save

Certifier doesn’t calculate course progress on its own, so it treats the tag as proof of completion, which is why the automation belongs on the true final lesson only. If you issue credentials for several courses, give each one its own tag.

Step 4: Create the automation in Certifier

Now switch to Certifier. The Kajabi template presets the trigger to Course completed, so most of the work is connecting your account and choosing the tag that means “finished” for this course.

Open Automations and click Create Automation

Choose the Kajabi template and click Use Template

Click the Trigger card. Kajabi and the Course completed event should already be selected

Click Connect New Account, paste in the API key and secret from Step 2 and click Connect

Select your Kajabi site and course

Pick the tag from Step 3 as the course completion tag

Click Save & Continue

Step 5: Choose what gets issued and who receives it

This step links the Kajabi learner to the credential they’ll get. You can leave the issue date empty. Certifier will use the date it processes the completion, which avoids a mismatch, because Kajabi sends a date with a time and this field accepts only a date.

Open the Issue Credential action and select the template you designed in Step 1

Map the recipient’s name to the student’s name in Kajabi

Map the recipient’s email to the student’s email in Kajabi

Leave the issue date empty

Optional: map extra Kajabi details, such as the course name, to custom attributes

Turn on both issuing and sending, so learners receive their credential by email with no manual step

Step 6: Activate and let it run

Once you activate the automation, the workflow runs by itself.

Click Save & Activate

Give the automation a name you’ll recognize later

Click Confirm & Activate

From then on, a learner completes the final lesson, Kajabi adds the tag, and Certifier issues the credential from your template and emails it to them.

Recipients can access the digital version of their Kajabi certificate of completion via their email inbox. It directs them to a digital portal: a secure place where they can store, share, and verify their certificates.

Method 3: Use third-party tools to send Kajabi certification

Zapier is the better fit when the native integration doesn’t cover your trigger, such as a completed Kajabi assessment. It adds a third tool to the setup, so you’ll need a Zapier account alongside Kajabi and Certifier.

Once your certificate design is ready in Certifier, you can connect everything. The steps below walk through the Zapier setup. When the Zap is live, a credential is issued each time the Kajabi event you selected happens.

If you’d like to see the design side first, watch the video below. It walks through creating and customizing a certificate and previewing it from your student’s point of view. Press play now, or save it for later.

To give you more clarity on the process, here’s the workflow overview:

Kajabi → Tag Added or Assessment Completed → Zapier → Certifier issues certificate

Let's explore the process in detail:

Sign in to Zapier

Go to Zapier.com and log in or create a free account. Search for Kajabi and Certifier in the app directory.

Create app connections

Choose App Connection tab. It’s in the main dashboard in the bottom left corner

Click + Add Connection

Connect your Kajabi and Certifier account

Log in to your Kajabi and Certifier accounts through Zapier when prompted

Insert the API key to connect

Allow permissions so that Zapier can pull data from your Kajabi courses

Select an app you want to use as a trigger: Kajabi

Choose the trigger event: Assessment Completed

Set up the action in Certifier

Action App: Certifier—connect your account

Certifier, choose the action event: Issue Credential

Press Continue

Then, map the required fields:

Recipient name

Email address

Certificate group

Course name

Issue date

Any dynamic fields you added during the certificate setup

When complete, click Continue

Test the zap to make sure everything works as it should

Use sample data to test your Zap

If it looks good, click Publish

From now on, Certifier will issue and send a personalized Kajabi certificate of completion anytime the selected Kajabi event happens.

Send Kajabi certificate of completion with Certifier

Kajabi offers a built-in solution for sending certificates, but it has several limitations in the design and delivery process. If your goal is to create engaging certificates that carry your brand and scale with automation, you need a better solution.

With Certifier’s integration, you issue a Kajabi certificate of completion without any effort. Set the workflow once and don't worry about Kajabi certification.

Do you want to deliver visually strong, branded credentials that Kajabi students are proud to share? Sign up for Certifier and connect Kajabi with Certifier using Zapier.